Applications are to be submitted online via the Queensland Government Smart Jobs and Careers website at www.smartjobs.qld.gov.au
- Applicants need to create a ‘My SmartJob’ account before submitting an online application. Details are available through the Queensland Government Smart Jobs and Careers website at www.smartjobs.qld.gov.au
- Applicants can ‘save and submit later’, allowing them to organise attachments for submission at a later time, but by the closing date.
- Applicants must NOT attach photographs or other large graphics to an application.
If experiencing any technical difficulties when accessing www.smartjobs.qld.gov.au applicants can contact 13 QGOV (13 74 68).
If applicants do not have internet access and are unable to submit an application online, they can contact the Applications Processing Team on (07) 3021 5450, (07) 3021 5451 or (07) 3021 5465, between 9am and 5pm Monday to Friday, to enquire about alternative arrangements.
Before lodging an application, applicants should use the following checklist:
- Have you observed any specified page limit?
- Does your application include your name and page numbering on the header/footer of each page?
Selection panel convenors have the discretion to consider late applications received after the vacancy closing date but prior to the commencement of the selection process, provided they are satisfied exceptional circumstances exist which prevented the applicant from submitting a completed application by the closing date. Applicants should be aware that shortlisting can occur at any stage from the time applications close and failure to supply full details in time may result in the application being unsuccessful.
Late applications cannot be submitted via the Smart Jobs and Careers website. If it is necessary to submit a late application, the applicant must contact the Queensland Shared Services Applications Processing Team on (07) 3021 5450 or (07) 3021 5451 or (07) 3021 5465.
Changing your details
If an applicant’s personal details change after they have submitted an application, they need to advise Queensland Shared Services. Applicant’s must ensure that the job ad/ vacancy reference number (on the front of the position description) appears in the email subject line, or appears on the outside of the envelope, and send the correspondence to the Queensland Shared Services office or email address which appears at the end of the relevant position description.
Withdrawing an application
Applicants have the option to withdraw their online application from the ‘My Applications’ page of ‘My SmartJob’ at any time. Applicants wishing to resubmit an application will need to withdraw and delete their application in their Smart Jobs account prior to the closing date. It is not possible to submit a new application if the Job Ad has closed. Refer to the Late Applications section if submitting an application after the closing date.
To withdraw an online application after the closing date, applicants can access the application from the ‘My Applications’ page of ‘My SmartJob’ and change the status to ‘withdrawn’. Queensland Shared Services will advise the selection panel of any applications withdrawn after the vacancy has closed.